Nissan improves seven ranking positions in J.D. Power 2024 U.S. Initial Quality Study

MISSISSAUAGA, Ont. – Reflecting the company’s continued focus on quality and customer satisfaction, Nissan rose an impressive seven ranking positions in the J.D. Power 2024 U.S. Initial Quality StudySM (IQS). In this year’s study, Nissan Motor Co. improved from 13th to 6th overall in the automotive industry for initial quality. Additionally, the Nissan Murano once again was named best in the Midsize SUV category for initial quality.

“We are honored that our efforts to deliver excellent quality for our customers have been recognized by J.D. Power,” said Vinay ShahaniOpens in a new tab., senior vice president, U.S. Marketing and Sales, Nissan Americas. “Continuous improvement is at the heart of everything we do, and customer feedback is invaluable in guiding our quality improvements at every touchpoint, from design and engineering, through manufacturing, logistics, and sales and aftersales.”

The J.D. Power Initial Quality Study is a measure of vehicle quality based on responses from purchasers and lessees following the first 90 days of ownership. Drivers are surveyed about 227 potential problems with their vehicle covering 10 categories: infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; climate; and unspecified (unique to repair). For the first time, this year the study also incorporates data from franchised dealership repair visits.

The 2024 Nissan Murano was named best in initial quality among midsize SUVs for the fifth consecutive year. Additionally, 2024 Sentra and 2024 Altima ranked second overall, while 2024 Frontier ranked third in their respective segments for initial quality.

The 2024 Nissan MuranoOpens in a new tab. combines a premium, sculpted design with a finely crafted interior and intuitive, convenient technologies. Its striking look is backed up by a 260-horsepower 3.5-liter V6 engine that contributes to a thrilling driving experience. Standard Nissan Safety Shield® 360 Opens in a new tab.¹ on every Murano provides added peace of mind for consumers.

Find more information on the 2024 Nissan Murano including specifications, fuel economy, pricingOpens in a new tab., photos and video, in the full press kitOpens in a new tab..

J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.

J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/businessOpens in a new tab.. The J.D. Power auto-shopping tool can be found at JDPower.comOpens in a new tab..

For more information about our products, services and commitment to sustainable mobility, visit nissan.caOpens in a new tab.. You can also follow us on FacebookOpens in a new tab., InstagramOpens in a new tab., XOpens in a new tab. (Formerly Twitter) and LinkedInOpens in a new tab. and see all our latest videos on YouTubeOpens in a new tab..